Luckily enough, we allow IMAP authentication using your full email address*, so to get around this problem, I did this: Unfortunately the error message the Mail app returns doesn't relay this information to the user, and instead gives you some unhelpful prose about the message being saved in your Drafts folder.

not an email address, this happens when you try sending:Ģ50-avasout05 hello, pleased to meet you I think instead, it's basing the From address on your incoming username.īecause your Plusnet username is typically your Member Centre login i.e. It can't be done using the setup wizard, and neither can it be changed afterwards (which is very unusual). Not sure if anyone else has noticed, but the Windows 10 Mail app doesn't allow you to actually specify what your email address is. Having upgraded one of my machines to Windows 10 this weekend, and having encountered the self same problem, I think I now know why this is happening.

I've also tried the other port 587 with no luck. I've recently installed Windows 10 and can receive emails but not send them using the settings on the PlusNet site as shown in Bob Pullen's message.

Windows 10 account settings out of date